Return and Refund policy
Return Policy
At Cat Mom Paradise, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 7-day return policy.
To initiate a return:
- Contact us by email at catmomparadise@gmail.com within 7 days of receiving your order.
- Ensure that the items are in new condition and in their original packaging.
Please note:
- There is no restocking fee for returns.
- Cat Mom Paradise will cover the return shipping costs.
Order Cancellation
If you need to cancel your order, please contact us by email at catmomparadise@gmail.com within 24 hours of placing the order.
Exchanges
To exchange an item, please contact us by email at catmomparadise@gmail.com. We will guide you through the process.
Refunds
Refunds will be processed within 10 business days of return approval. The refund will be issued to the original payment method used for the purchase.
For any questions or assistance, please reach out to us at catmomparadise@gmail.com. We are here to help and ensure your shopping experience is as enjoyable as possible.
Thank you for choosing Cat Mom Paradise!